JIAMI RETURN POLICY

How long can I return the items?

Returns can be made within 14 days from the date you've received all your items. Please contact us immediately. No returns are made after 14 days from the date you've received your items.

Conditions

1. All item(s) must be unworn and in the original condition with the original packaging and all tags attached. Any item(s) that appear to have been worn, washed, or altered in any way will not qualify for a refund. The original shipping cost (if any) is non-refundable, in most cases.
2. Shipping is free on every customer's 1st return. Starting from the second returns, the return shipping fee will be at your own cost. Please contact our Support Center for the returns.

How do I apply for an after-sales?

1. Send email to service@jiami.store
2. We'll be in touch with solutions after we receive your information.

Important notice:

1. To return a package, please contact our Customer Service for a return address. Please do not send your return to the sender's address on your package.
2. Please make sure you don't include items not from JIAMI by accident in your return package. We will not be responsible for sending back those items to you.

Refunds